PRIVACY POLICY

Effective Date: January 1st, 2026

Alessia Capelli Salon & Spa is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, purchase products or services, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:
Personal Information

Name
Email address
Phone number
Billing and payment information
Appointment history
Medical or skin/hair-related information voluntarily provided for service safety (e.g., allergies, sensitivities)

Automatically Collected Information

IP address
Browser type and device information
Pages visited and time spent on our website
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Schedule and manage appointments
Provide salon, spa, and laser hair removal services
Process payments and issue receipts
Communicate appointment confirmations, reminders, and service-related updates
Improve our website, services, and customer experience
Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information. We may share information only in the following circumstances:

With trusted service providers (e.g., booking software, payment processors) solely to operate our business
When required by law, legal process, or governmental request
To protect the rights, safety, or property of Alessia Capelli Salon & Spa, our clients, or others

4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. While we strive to safeguard your data, no system can be guaranteed 100% secure.

6. Your Rights & Choices

Depending on your location, you may have the right to:

Access, update, or correct your personal information
Request deletion of your personal data, subject to legal and business requirements
Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Alessia Capelli Salon & Spa
2121 Celebration Cinema Dr NE, Suite 350
616-288-4529
salon@alessiacapelli.com